These Terms of Service (“Terms”) are an agreement between you and Rue Technology LLC, an Arizona limited liability company doing business as Inmigracion Apps (“we”, “us”, “our”). They cover your use of Immigratus USCIS Case Status, Immigratus EOIR Case Status, Immigratus AI Civics Test, and the website inmigracionapps.com (together, the “Services”).
By downloading or using the Services, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use the Services.
Please read this first
- We are not a government agency and are not affiliated with USCIS, EOIR or the Department of Justice.
- We do not give legal advice, and using the Services does not create an attorney-client relationship.
- Case information comes from government systems and can be delayed, incomplete or wrong. Always confirm hearing dates and deadlines with the agency, the court or your attorney. Never miss a hearing or deadline because of something an app showed or didn’t show.
1. What the Services are
The Services help you follow publicly available case information from USCIS and EOIR, get notifications when it changes, read immigration news, and practice for the naturalization civics test. They are informational tools only. They do not file anything with any agency, change your case, schedule appointments, or represent you in any way.
2. Not legal advice
Nothing in the Services, including AI-generated Case Insights and the AI interviewer, is legal advice. Immigration law is complex and every case is different. For advice about your situation, talk to a licensed immigration attorney or a DOJ-accredited representative.
3. Accuracy of information
We show information as it is returned by the official USCIS and EOIR systems at the time we check them. Those systems can be delayed, unavailable or wrong, and hearings can be rescheduled at short notice. We re-check saved cases on a schedule, not continuously, so there will be times when the app does not yet reflect a change. Notifications can be delayed or fail to arrive.
The official notices you receive from USCIS or the immigration court, and the agencies’ own websites and phone lines, always take priority over anything in our apps. You are responsible for knowing your hearing dates, appointments and deadlines.
AI-generated content can be inaccurate or out of date. Civics test answers, such as the names of current officials, can change; study with the official materials at uscis.gov/citizenship.
4. Who can use the Services
You must be at least 13 years old to use the Services, and old enough to form a binding contract where you live (or have a parent’s or guardian’s permission) to buy a subscription.
5. Your account
Some features require signing in with Apple or Google. Keep access to that account secure; you are responsible for activity under your account. You can delete your account at any time in the app or by emailing us.
6. Looking up cases
Only enter case numbers for your own cases, or for cases you are authorized to track, such as a family member’s case with their permission or a client’s case if you are their representative. You are responsible for having that authorization.
7. Acceptable use
You agree not to:
- use the Services for anything illegal, or to harass, stalk or harm anyone;
- look up cases you are not authorized to track;
- scrape, crawl or automate requests to the Services, or use them to send bulk queries to government systems;
- get around our security measures, rate limits, captchas or app integrity checks;
- copy, modify, reverse engineer or resell the apps, except as the law expressly allows; or
- interfere with the Services or other people’s use of them.
We may suspend or end access for anyone who breaks these rules.
8. Subscriptions and payments
The apps are free to download. The USCIS and EOIR apps offer optional subscriptions that remove ads and unlock extra features. The features and price of each subscription are shown in the app before you buy.
- Billing. Subscriptions are sold and billed by Apple (App Store) or Google (Google Play) under their terms. We never receive your payment card details.
- Automatic renewal. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Your store account is charged for the renewal within the 24 hours before the period ends.
- Cancelling. Cancel in your App Store or Google Play subscription settings. Cancelling stops future renewals; you keep access until the end of the period you have paid for. Deleting the app or your account does not cancel a subscription.
- Refunds. Refunds are handled by Apple or Google under their policies. We cannot issue refunds for store purchases directly.
- Changes. We may change subscription features or prices. Price changes follow the store’s rules, including any notice or consent the store requires.
9. Ads
The free versions of the USCIS and EOIR apps show ads provided by third parties. We are not responsible for the content of ads or for the products and services they promote. See our Privacy Policy for how advertising works and how to limit ad tracking.
10. Third-party services and links
The Services rely on, and link to, services we don’t control, including government websites, Apple, Google and other providers. Their terms and privacy policies apply to your use of them, and we are not responsible for them.
11. Our content and your license
We (and our licensors) own the apps, the website, and their design, text, graphics and code. We give you a personal, non-exclusive, non-transferable, revocable license to use the apps on devices you own or control, for your own non-commercial use, as allowed by these Terms and the rules of the app store you downloaded them from. Official government information shown in the apps is public and is not ours.
If you send us feedback or suggestions, we may use them without any obligation to you.
12. Disclaimer of warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT PROMISE THAT THE SERVICES OR THE GOVERNMENT SYSTEMS THEY RELY ON WILL BE ACCURATE, COMPLETE, UP TO DATE, UNINTERRUPTED OR ERROR-FREE, OR THAT NOTIFICATIONS WILL BE DELIVERED.
13. Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS, RUE TECHNOLOGY LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OPPORTUNITIES, IMMIGRATION BENEFITS OR LEGAL RIGHTS, INCLUDING ANY HARM FROM A MISSED HEARING, APPOINTMENT OR DEADLINE, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) US$50.
Some places don’t allow these exclusions or limits, so some of them may not apply to you.
14. Indemnity
If you break these Terms or the law while using the Services, you agree to cover the reasonable costs, including legal fees, of any third-party claim against us that results, to the extent the law allows.
15. Ending use
You can stop using the Services at any time and delete your account in the app. We may suspend or end your access if you break these Terms, if required by law, or if we stop offering a Service. Sections 2, 3 and 11 through 17 continue to apply after your use ends.
16. Governing law and disputes
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Before filing a claim, please email us so we can try to resolve the problem informally. Any dispute that isn’t resolved informally will be heard only in the state or federal courts located in Arizona, and you and we consent to their jurisdiction. Either of us may instead bring an individual claim in small claims court if it qualifies. If you are a consumer in a country whose laws give you the right to bring claims in your local courts, nothing here takes away that right.
17. Apple App Store terms
If you downloaded an app from the Apple App Store, you also agree that:
- these Terms are between you and us, not Apple, and we, not Apple, are responsible for the app and its content;
- Apple has no obligation to provide maintenance or support for the app;
- if the app fails to meet any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app; to the fullest extent the law allows, Apple has no other warranty obligation with respect to the app;
- Apple is not responsible for any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims;
- Apple is not responsible for investigating, defending, settling or discharging any claim that the app infringes a third party’s intellectual property rights;
- you are not located in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country, and you are not on any U.S. government list of prohibited or restricted parties; and
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
18. Changes to these Terms
We may update these Terms from time to time. We will change the “Last updated” date above, and if the changes are significant we will take reasonable steps to let you know, such as a notice in the apps. If you keep using the Services after changes take effect, you accept the new Terms.
19. General
If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them in connection with a merger, acquisition or sale of assets. These Terms and the Privacy Policy are the entire agreement between you and us about the Services. If the English and Spanish versions differ, the English version controls.
20. Contact us
Rue Technology LLC (Inmigracion Apps)
Arizona, United States
contact@inmigracionapps.com